MemberRun — Take Back Your Platform
M
MemberRun
The end of vendor dependency

Built for your staff.
Not your vendor's
ticket queue.

MemberRun is the first association management platform where your team makes the changes, pulls the reports, and launches new initiatives — without filing a single support ticket.

The regime

Every frustration
traces back to
one thing.

It's not missing features. It's not bad design. It's that you are held hostage by your own software. Every pain point — the SQL requirements, the ticket-based changes, the broken reporting, the price hikes — exists because your vendor controls the platform. Not you.

🔒
Locked out
Need SQL to configure your own system. So you file a ticket instead.
⏳
Held up
Weeks to get changes made. Your timeline is their timeline.
📈
In the dark
Reports break. You can't tell your own story to the board.
💸
Held hostage
20% price hikes with no notice. Where else would you go?
The real cost

It's not software
frustration. It's professional embarrassment.

"When the system breaks, I'm the one explaining it to the board. When a member can't find a resource, I get the complaint. When reporting is wrong, I'm defending the numbers. The software makes me look like I can't do my job."
— Every Director of Member Services, everywhere
82%
of association staff say their
AMS hasn't reduced manual work
5–8
separate tools duct-taped
together at the average association
Days
to get simple changes made
that should take minutes
The difference

Vendor dependency
vs. full ownership.

The Regime
MemberRun
Something needs changing
✕ File a ticket. Wait. Pay a fee.
✓ Your staff does it. Right now.
Board wants a report
✕ Scramble. Export. Apologize.
✓ Pull it in seconds. AI-assisted.
New initiative
✕ "Let me check with the vendor"
✓ Launch it today. No permission.
Member can't find a resource
✕ Manual search. Email back.
✓ AI surfaces it instantly.
Renewal season
✕ Hope they come back.
✓ AI predicts who's at risk. 90 days early.
Your data
✕ Locked in. Export fees. Hostage.
✓ Full export anytime. You own it.
Pricing next year
✕ Surprise. Hope it's not 20% more.
✓ Published. Predictable. No surprises.
Who's in control?
Your vendor
Your team
The platform

Six engines.
One platform.
Zero vendor tickets.

Every engine is fully self-service. Your staff configures, publishes, reports, and launches — without writing code, filing tickets, or asking permission. Adopt incrementally. Start with what hurts most.

6
Engines
1
Platform
0
Vendor tickets
Everything you need

All-inclusive at every tier.

No module add-ons. No "contact us for pricing." Every engine included — that's the point.

👤
Member Core
Profiles, lifecycle, engagement scoring
💰
Revenue
Dues, payments, ticketing, sponsorships
🎓
Credentials & Learning
LMS, CPD, resource library
Your Priority
📅
Events
Conferences, webinars, chapters
📧
Communications
Email, automation, newsletters
🌐
Web & Community
Website, directory, forums, surveys
AI in every engine
All-inclusive — no add-ons
Full data portability
Your #1 request

A resource library
you run yourself.

Your staff uploads, schedules, tags, and manages every piece of content. Zero vendor involvement. AI handles discovery so members find what they need — and you look good doing it.

  • Staff publishes content in minutes, not days
  • Competency-based tagging and browsing
  • AI search: "I'm looking for..."
  • Content scheduling and auto-expiry — self-serve
  • Usage analytics your team pulls without asking anyone
☰ Dashboard
📚 Resources
🎓 Credentials
📅 Events
💬 Community
📋 Surveys
👥 Directory
Resource Library
342 resources across 8 competency areas
🔍 I'm looking for resources about total rewards... AI Search
All Talent Acq. Total Rewards Employee Relations L&D Strategy
★ Featured
🎥 Video
2026 Compensation Benchmarking
Total Rewards · 2 CPD
PDF
📄 PDF
Workplace Safety Policy Template
Compliance
Webinar
🎓 Webinar
Mastering Difficult Conversations
ER · 1.5 CPD
M
MemberRun AI
Hi Sarah! How can I help you today?
I need resources about pay equity compliance
I found 5 resources on pay equity. Here are the most relevant:
📄 Pay Equity Act Compliance Guide
PDF · Updated Jan 2026 · 2 CPD
🎥 Conducting a Pay Equity Audit
Video · 45 min · 1.5 CPD
📝 Pay Equity Reporting Template
Excel · Downloadable
Based on your CHRP requirements, the first two would earn 3.5 CPD credits toward your compliance deadline.
Ask a question... ↑
AI-powered

Members find
what they need.
Every time.

When a member can't find a resource, they don't blame the search bar — they blame your association. Our AI understands natural language and surfaces relevant content with personalized CPD recommendations. No more "I couldn't find it."

💡
Fewer complaints
Members self-serve. Staff aren't the search engine.
📊
Trending topics
See what members need before they ask.
🎓
CPD path planning
Maps the fastest route to credential compliance.
The real pitch

Not "manage members."
Keep members.

Membership in professional associations is declining industrywide. The associations that are growing have one thing in common: a modern, engaging digital experience that makes members feel the dues are worth it. MemberRun isn't back-office software. It's a member retention engine.

74%
First-year renewal rate
The biggest leak in every association's pipeline. MemberRun's onboarding automation targets this directly.
+2%
Renewal rate improvement
For an 8,000-member association at $350 avg. dues, that's 160 retained members = $56,000/year in recovered revenue.
90
Days early warning
AI predicts which members are at risk 90 days before renewal. Enough time to act, not just react.

Resource library, community, mentorship, CPD tracking, events — these aren't features. They're reasons members renew.

Admin Dashboard
March 2026 · Updated 2 min ago
3
8,142
Members
↑ 2.3%
$47.3K
Revenue MTD
↑ 8%
87%
Renewal Rate
↑ 1.2%
23
At-Risk
↓ 5
Revenue by Month
Oct Nov Dec Jan Feb Mar
★ AI Insights
● URGENT
23 members at risk. 8 haven't logged in 90+ days. View list →
● TREND
Resource views up 34% since AI search launched.
● INSIGHT
35 members searched "pay equity" this week.
For your team

Answer your board
on the spot.

When the ED asks "how are renewals looking?" — you don't scramble. You pull it up in seconds, on the spot, with AI-generated insights. Your team looks competent, proactive, and in control. Because they are.

  • Board-ready reports your team generates instantly
  • AI predicts at-risk members 90 days early
  • Revenue and engagement tracking by stream
  • What members are searching for, in real time
  • 2-hour setup wizard — no vendor, no training event
The roadmap

And we're just getting started.

Every feature below is configured and controlled by your staff. No vendor required.

🤝
Mentorship
AI matches mentors and mentees by goals, expertise, and career stage. A reason members stay.
💼
Career Centre
Job board plus Work-Integrated Learning. Members build careers through your association.
💬
Community Rooms
Topic-based channels, committee collaboration, advisory rooms. Replace email chains.
🙋
Volunteer Platform
Opportunity listings, scheduling, hour tracking, recognition badges. Engagement = retention.
🎓
Full Credentials
Digital badges, public verification, compliance alerts, exam management.
📋
Member Surveys
NPS tracking, pulse checks, AI-powered sentiment analysis. Know before they leave.
Transparent pricing

Published. Predictable.
No surprises.

Every competitor hides pricing behind "contact us." We don't. All-inclusive at every tier — no module add-ons, no hidden fees.

Starter
$849 /mo
Up to 1,000 members
  • All 6 engines included
  • AI member assistant
  • Email campaigns & automation
  • Website builder
  • Credentialing & CPD tracking
Guided onboarding & basic data import
Silver
$1,214 /mo
1,001 – 2,500 members
  • All 6 engines included
  • AI member assistant
  • Email campaigns & automation
  • Website builder
  • Credentialing & CPD tracking
Full data migration & integrations setup
Growth
$1,979 /mo
2,501 – 8,000 members
  • All 6 engines included
  • AI member assistant
  • Email campaigns & automation
  • Website builder
  • Credentialing & CPD tracking
Dedicated migration team & custom workflows
Professional
$2,897 /mo
8,001 – 15,000 members
  • All 6 engines included
  • AI member assistant
  • Email campaigns & automation
  • Website builder
  • Credentialing & CPD tracking
White-glove migration & dedicated account team
Enterprise
Contact Us
15,000+ members
  • All 6 engines included
  • AI member assistant
  • Email campaigns & automation
  • Website builder
  • Credentialing & CPD tracking
Custom scope & enterprise onboarding

All tiers include all features. No module add-ons. One-time onboarding & data migration from $1,200. All prices in USD.

Payment processing is handled through Stripe at 3.4% + $0.30 per transaction. We charge no additional platform surcharge beyond this rate.

Zero risk

We don't ask you
to leap blind.

Every step proves value before you commit to the next one.

1
Free
Migration Assessment
We map your current data structure and show you exactly what a move would look like. No commitment.
Free — no obligation
2
Demo
Live Demo
Built around your association type, your member count, your current platform's specific pain points.
Your problems, our solutions
3
Pilot
90-Day Pilot
One module live — Resource Library or Member Portal — with real members, real data. Prove value before full contract.
Low-risk proof of value
✓
Full launch
Go Live
Full platform rollout with white-glove migration, data import, and dedicated onboarding support for your team.
Predictable, published pricing

The #1 reason associations don't switch isn't satisfaction with their current platform. It's fear of migration. That's why we start there — free, no-obligation, zero risk.

Why MemberRun

The platform that wins
long-term is the one that
makes your staff look good
to the board.

01
You Own It
No vendor between you and your members. Changes happen when you decide, not when a ticket clears a queue.
02
You Look Great
Board-ready dashboards. Instant reports. A modern member experience that reflects your team's competence.
03
You Keep Members
Resource library, community, mentorship, CPD — these aren't features. They're reasons members renew.
04
You Can Leave
Full data export anytime. Published pricing. No lock-in. We earn your renewal — we don't trap you.
Take back your platform

Your platform.
Your members.
Your control.

Start with a free migration assessment. No commitment, no pressure. Just a clear picture of what taking back control looks like for your association.

Get Free Migration Assessment Schedule a Demo
0
vendor tickets to run your association
Published
pricing — no "contact us"
Free
migration assessment to start
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